2.5 Initiate To Do Entry List Creation

Reference: Manage Severance Process Model - Page 2 for the business process diagram associated with this activity.

Group: Severance Event Activator

Actor/Role: CC&B

Description: When Severance process is cancelled due to inactive Service Agreement, system verifies if any pending filed Activities are still link to the cancelled Severance process. If such a Filed Activities exist, CC&B initiates To Do list entry creation. It allows CSR or Authorized User to analyze the situation and make correct decisions.

Process Names

•	SET Severance Event Trigger

•	TD-SPRO To Do for Severance Processes

Entities to Configure

•	To Do Type

•	To Do Role